Terms of Service

Effective Date: January 1, 2024

These Terms of Service govern your access to and use of CasinoCore's gambling software solutions. By engaging our services, you agree to these terms in full.

1. Service Scope and Licensing

CasinoCore provides enterprise-grade casino gaming software under commercial license agreements. Our solutions include game integration, platform infrastructure, and compliance tools designed for regulated gambling operators.

You receive a non-exclusive, non-transferable license to use our software within your licensed jurisdiction. The license remains valid during your active subscription period and requires valid gambling operator credentials.

2. Operator Requirements

You must maintain:

  • Valid gambling license in your operating jurisdiction
  • Active KYC/AML compliance program meeting local regulations
  • Responsible gambling policies aligned with industry standards
  • Secure technical infrastructure meeting our integration requirements

We reserve the right to suspend services if you lose regulatory standing or violate compliance obligations.

3. Usage Restrictions

You agree not to:

  • Reverse engineer, decompile, or extract source code from our software
  • Sublicense, resell, or redistribute our solutions without written authorization
  • Operate in unlicensed or prohibited jurisdictions
  • Modify game algorithms or RNG implementations
  • Remove or alter copyright notices, branding, or certification marks

4. Service Levels and Uptime

We target 99.9% platform uptime excluding scheduled maintenance. Planned maintenance windows receive 48-hour advance notice. We're not liable for downtime caused by third-party infrastructure, DDoS attacks, or force majeure events.

5. Data and Privacy

You retain ownership of player data collected through our platform. We process this data as your service provider under applicable data protection laws. Our security practices meet SOC 2 Type II standards.

We collect anonymized usage analytics to improve service quality. This data remains aggregated and never identifies individual operators or players.

6. Payment Terms

Subscription fees are billed monthly or annually per your contract. Late payments beyond 15 days may result in service suspension. You're responsible for all applicable taxes on our services.

7. Limitation of Liability

Our liability is limited to your most recent 12-month subscription fees. We're not liable for indirect damages, lost profits, or player disputes arising from your operational decisions.

You indemnify us against claims resulting from your regulatory violations, unlicensed operation, or breach of these terms.

8. Term and Termination

Either party may terminate with 30 days written notice. Immediate termination applies if you breach compliance requirements or lose your gambling license. Upon termination, you must cease all use of our software and return or destroy confidential materials.

9. Changes to Terms

We may update these terms with 30 days notice for material changes. Continued use after changes take effect constitutes acceptance. Your contract terms supersede these general conditions where they conflict.

10. Governing Law

These terms are governed by Delaware law. Disputes require binding arbitration under AAA Commercial Rules before proceeding to litigation.

Questions? Contact our legal team at [email protected] for clarification on any terms.