Last Updated: January 2025

CasinoCore takes your privacy seriously. This policy explains how we collect, use, and protect information when you interact with our gambling software solutions.

Information We Collect

We gather data necessary to deliver enterprise casino software and support services:

  • Business contact details - Names, email addresses, phone numbers when you request demos or consultations
  • Company information - Business name, jurisdiction, licensing details for compliance verification
  • Technical data - IP addresses, browser types, device info for platform optimization
  • Usage analytics - How you navigate our site and interact with documentation

We don't collect personal player data from your casino operations. That stays within your controlled environment under your privacy policies.

How We Use Your Information

Your data serves specific business purposes:

  • Responding to software inquiries and demo requests
  • Processing service contracts and managing client accounts
  • Delivering technical support and platform updates
  • Improving our casino gaming software based on usage patterns
  • Sending relevant product updates (you can opt out anytime)

We don't sell your information to third parties. Period.

Data Protection Measures

Our gambling software meets enterprise security standards:

  • 256-bit SSL encryption for all data transmission
  • Secure cloud infrastructure with regular penetration testing
  • Access controls limiting data to authorized personnel only
  • Regular security audits aligned with iGaming compliance requirements

Third-Party Services

We work with vetted providers for specific functions:

  • Analytics platforms - Google Analytics tracks site usage (anonymized data)
  • Email services - Marketing automation for opt-in communications
  • Payment processors - Secure billing for software subscriptions

These partners follow strict data protection standards and process information only as directed.

Your Rights

You control your information:

  • Access - Request copies of data we hold about your business
  • Correction - Update outdated or incorrect information
  • Deletion - Ask us to remove your data (subject to legal retention requirements)
  • Opt-out - Unsubscribe from marketing emails via any message footer

Cookie Usage

We use essential cookies for site functionality and optional analytics cookies to improve user experience. You can disable non-essential cookies through your browser settings without affecting core features.

Updates to This Policy

We update this privacy policy as regulations evolve and our casino software platform expands. Material changes get communicated to active clients via email.

Contact Us

Questions about data practices? Reach our compliance team:

Email: [email protected]
Response time: 48 hours for data requests

For general inquiries about our gambling software solutions, use the contact form on our main site.